Thursday, November 14, 2013

We Have Moved The Blog! Check Out The New

Hi Everyone,

We have moved the blog!  Check out the new home for Work Smart, Live Well at (and let us know if you like our new design!).

Thank you so much for visiting the Work Smart, Live Well blog.  I have gotten so many wonderful messages from people thanking me for the advice and tips I provide every week. It has been a joy to serve and interact with you and I hope to continue doing so for many more years.

It's an exciting time to be in business!  Stay tuned, more to come.


David Russell

Monday, November 11, 2013

Daily LEADERSHIP Tip / What The BEST Do

Day 88

Visit us at the ConnectWise IT Nation this Wednesday-Friday.  Email me if you want to take advantage of our show specials.

QUESTION:  How do the BEST companies provide a GREAT Client experience more consistently than other organizations?  

ANSWER:  They:

1.  Hire great people.  How?

2.  Define a strong company culture with accountability.  How?

3.  A group of people within the company, if not everyone, defines their company culture cornerstones:  mission (why they are in business), vision (where they are going as a team), and values (how they do business).  And the most important cornerstone:  Accountability to live them out.  Is that all?

No, there is more.  I can teach you, but not in a newsletter.

The key takeaway for you here is every GREAT company starts with hiring superstars.  You cannot deliver a consistently "perfect" Client experience with mediocre and/or unengaged employees.  John DiJulius said something similar in his newsletter last week, but I wanted to start you down the path as to HOW they do it.  

Great people are the start.  An accountability culture where employees motivate themselves is the goal.  It takes some work, but anyone can do it...

IT IS MONDAY.  How did you do on your 3Strands last week?  Have you defined your NEXT BOLD MOVES (3Strands) for this week?

Let me know if you need help.  Remember Jeff, our Certle product manager, and me will be at IT Nation if you want to meet.  Stop by our booth or email me in advance to schedule time to talk.
Be a Systematic Leader - because inconsistency hurts
Thank you.

Friday, November 8, 2013

Daily LEADERSHIP Tip / 87% Of Your Employees Are NOT Engaged

Day 87

Gallup just released a 100+ page study of employee engagement and the results are UGLY.

87% of employees are not engaged in their work.

Just pause for 5 seconds.  Stop thinking about moving to your next email to answer one question:

What happens to your profits when 87% of your employees become more productive?

This occurs when you become as systematic with people as you are with technology, accounting, and other aspects of your business.  

As you move into 2014 there is nothing more important than becoming a better leader and strengthening your company culture because this impacts your success more than anything else.

Email me to discuss your challenges - employees, company culture...  every problem starts with (1) leadership and (2) employees.

I can meet with you at I.T. Nation on November 13-15 if you like...

And do not forget... TODAY IS FRIDAY!  A basic part of an Accountability Culture is consistently completing your weekly 3Strands so you are making regular progress on your most important 2013 goals each week.  

Do not forget to hold your people accountable too.

Let me know if you need help.
Be a Systematic Leader - because inconsistency hurts
Thank you.